 Search the Knowledgebase |
 Browse by Category |
|
|
|
| View Questions by Category |
|
There are no sub categories
|
Ordering Information
|
There were 11 questions found in this category:
 Is a specific product in stock?
We strive to keep all of the products we sell in stock so that they can be shipped immediately. If a product is not in stock or on backorder, it will indicate it on the product page. Otherwise, you can assume the product is in stock! Exceptions to this rule do occur, but they are rare. If you pl ...
- Can I come pick up my order instead of having it shippped?
Our business is optimized for online order taking and shipping. If you wish, you may come to pick up your order, but you must make arrangements with us ahead of time so that we can have your order ready when you arrive.Please note that we operate in a warehouse environment and we do not have a s ...
- Do you accept purchase orders?
We accept purchase orders from goverment, educational, and qualified businesses.Government and Educational institutions may fax purchase orders to us at: 240-794-9110.Businesses wishing to establish a purchase account, please download the attached credit application form here: JEFA Tech Credit A ...
- Do you offer Saturday Delivery?
Saturday delivery is available *only* when placing a UPS Next Day Air order on a Friday or when placing a 2nd Day Air order on a Thursday. The Saturday Delivery option will not be available during checkout. To request Saturday Delivery, choose "Next Day Air" (on Friday) or "2nd Day Air" (on Thur ...
- I need a copy of an invoice
From our main website at http://www.jefatech.com, click on the "My Account" link at the top of the page. From there, you can log in and view all of your invoices.If this does not work, or if you do not have an account, please fill out the contact form an ask for a copy of the invoice that you ne ...
- Order Problem - Credit Card Declined
I had a problem placing my web order because my credit card was declined.You can re-submit your credit card information using our secure server at this link:https://ssl.jefatech.com/cc.htm
- Order Tracking
What is my order tracking number?You can track the status of your order and get your shipment tracking number here: Order Status and Tracking
- What if I want something shipped to an address different from my billing address?
When you check out, you will first be prompted for your billing address. Under the billing address there is a checkbox that says, "Ship to the billing address above". Simply uncheck this box, and on the next screen you will be prompted for the shipping address for the order.
- What is your return policy?
You can view our return policy here:View Return Policy
- What payment options do you offer?
For the fastest processing of your order, you can order online and pay using our secure server using a major credit card: Visa Mastercard American Express Discover We also offer these payment options: Money Orders Personal and Company Checks PayPal Purchase Order (to qualified customers includin ...
- What shipping options do you offer?
We ship all of our domestic orders via UPS. Ground, 3 Day, 2 Day and Next Day options are available. Shipments to AK and HI are available via USPS Priority Mail as well as UPS.Shipments to APO/FPO addresses are available via USPS.International shipments are available via Airmail or UPS. Shipping ...
|
