home contact My Account cart
Testimonials FAQ and Knowledge Base product search:

Knowledgebase Home > Shipping Information | Glossary | Favorites | Contact Knowledgebase Home | Glossary | Favorites | Contact
Search the Knowledgebase Browse by Category
Shipping Information rss button
There were 7 questions found in this category:
  1. questionCan I come pick up my order instead of having it shippped?
    Our business is optimized for online order taking and shipping. If you wish, you may come to pick up your order, but you must make arrangements with us ahead of time so that we can have your order ready when you arrive.Please note that we operate in a warehouse environment and we do not have a s ...

  2. questionDo you offer Saturday Delivery?
    Saturday delivery is available *only* when placing a UPS Next Day Air order on a Friday or when placing a 2nd Day Air order on a Thursday. The Saturday Delivery option will not be available during checkout. To request Saturday Delivery, choose "Next Day Air" (on Friday) or "2nd Day Air" (on Thur ...

  3. questionDo you ship Internationally?
    We ship Internationally via UPS Express and USPS (Airmail). USPS Airmail Rates will be quoted when you check out. UPS Standard to Canada will be quoted when you check out. UPS Express can be billed to your UPS Account or we can provide a quote. Shipments to APO/FPO addresses are sent via USPS ...

  4. questionOrder Tracking
    What is my order tracking number?You can track the status of your order and get your shipment tracking number here: Order Status and Tracking

  5. questionWhat if I want something shipped to an address different from my billing address?
    When you check out, you will first be prompted for your billing address. Under the billing address there is a checkbox that says, "Ship to the billing address above". Simply uncheck this box, and on the next screen you will be prompted for the shipping address for the order.

  6. questionWhat is your shipping cutoff time?
    Our standard shipping cutoff time for UPS shipments is 3PM EST. This is when UPS arrives at our shipping dock to pick up all of our outgoing packages. If your order is placed after 3PM EST, it will be picked up by UPS the following day.International orders sent via USPS Airmail are processed and ...

  7. questionWhat shipping options do you offer?
    We ship all of our domestic orders via UPS. Ground, 3 Day, 2 Day and Next Day options are available. Shipments to AK and HI are available via USPS Priority Mail as well as UPS.Shipments to APO/FPO addresses are available via USPS.International shipments are available via Airmail or UPS. Shipping ...


Powered by ActiveKB Knowledgebase Software